Reviews

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Feefo is an independent review platform, which Feefo describes as; "being used by companies that care about honesty and transparency”.

Every client that instructs Advocate to recover a debt has the opportunity to review our service once it has been completed using the independent Feefo review platform. Our clients can say whatever they like and Feefo will publish whatever they say. Advocate cannot prevent reviews from being published or edit them in any way. What you read in the following reviews is what our clients in their own words say about the results we achieve and the service they receive.

Feedback for Advocate has been compiled from 141 customer reviews
Date Score Customer Comment
Service:++

Advocate helped us gain our money from a fraud who did not want to pay !

Service:++

I had a customer who just refused to pay and I doubted whether they would ever pay. Advocate got the debt paid within a fortnight of engaging them.

I cannot recommend Advocate more highly.

Service:++

Very speedy and communicative. Would definitely use again without doubt. Quick bank transfer of the collected amount. No hassle

Service:++

Excellent service - debt recovered in full within 4 days - second time I've used them and they've excelled again.

Service:++

Advocate were quick to respond to enquiries, quick to act once commissioned and gained a positive result promptly. We would have no hesitation using again.

Service:++

Successful collection of a difficult bad debt - Thanks to Wayne for his efficient service!

Service:++

Advocates were very efficient in their chasing method and the result came with 100% recovery of the debt within 14 day period. Will use again for future pretences

Service:++

An excellent service which was hassle free and completed with in one week. I will definitely use the service again for any stubborn non paying customers as whats the point in me wasting my time sending out reminders, final reminders, phone calls and recorded delivery letters when I have the option of just using this company's services to pursue the payment on my company's behalf.

Service:++

The service was excellent and resolved the issues of non-payment by our customer swiftly. Payment was made to us very quickly.

All in all a very good service and we wouldn't hesitate to use Advocate again.

Service:++

They recovered late payment in five days very impressed.

Service:++

Easy and very fast

Service:++

After filling in a short online form I received an email explaining how things would proceed. After just over a week Advocate had managed to retrieve every penny I was owed by a non-paying client that I'd been trying to reach for over six months. True to their word the service was free of charge. Couldn't ask for more!

Service:++

Brilliant service. Money recovered in a week. Thanks Wayne.

Service:++

After trying various methods to get a customers bill paid I used Advocate and the money was in my bank account after 10 days. I had been trying for 8 months to get the payment and wished I'd known about Advocate sooner.
I highly recommend them.

Service:++

Wayne was fantastic - dealt with absolutely everything and was pivotal in complete 100% recovery. Zero complaints and would recommend to any Company thinking of using Advocate -

Service:++

A professional & effective service. Our debtor paid up within 24hrs!

Service:++

Excellent service, very impressed. Had some long standing bad debts cleared within 2 weeks which was a complete surprise.

Would highly recommend and definitely use again.

Service:++

Very professional, quick and thorough. It's not nice to have to pursue customer debts, but when you do it's good to get it sorted out quick - 7 days for us between instructing Advocate and them paying the money into our account.

Service:++

WOW WOW WOW I still can believe, very professional ,very quick and they save my life . I really recommend this company to everyone , 7 days and i have all my money on my account . A MASSIVE THANK YOU TO ADVOCATE.

Service:++

Only a few days and the outstanding invoices are now in our bank. Great service.

Service:++

Very easy to use service, after months of chasing customer for payment with no success Advocate got our money in 2 days, would definitely recommend.

Service:++

All great. Good service. Receive funds after 1 days, after spending 2 months on chasing people up.

Service:++

Professional Service to say the very least! Good communication. Easy online form to fill out with no hassles. The Debt was paid with 5 days! Fantastic turnaround. Definitely recommend this service and we will use you again without fail. Thanks!

Service:++

It was such an easy and quick process. thank you so much.

Service:++

Excellent all round service. From instruction to receiving the full amount due was less than 3 working days - outstanding. I have used other debt collectors that cost me money their service cost me nothing and to get the money owed in less than three days is nothing short out outstanding. I will definitely use them again and recommend them to any one else I know.

Service:++

They were fantastic - pleasant people to deal with, who did exactly what they said they would.

Service:++

Perform exceptionally.

Service:++

Very good, professional and efficient service.

Service:++

Swift and professional

Service:++

I used Debt Advocate for a debt of £5200 which was 6 months old. They secured full payment plus their own costs, from the client, within 2 days. I would highly recommend them.

Service:++

After an ongoing non-payment issue with a client, I'd despaired of ever seeing my money, but Advocate got it for me in days.

Service:++

Wayne in Advocate is very professional and helpful.

Payment collected from debtor and swiftly passed on to us.

Thank you.

Service:++

Quick and easy to use. The service was excellent, and they achieved the objective - our customer paid after we had been trying for 6 months.
Would definitely use again.

Service:++

I had mentally written this off a an unrecoverable debt, however Advocate managed to get the debtor to agree a payment plan within a couple of days. Outstanding I just wish i had contacted them earlier!!!

Service:++

The whole process was quick, easy and efficient, with a successful outcome within seven days of instruction.

Service:++

After contacting advocate we were paid within a few days

Service:++

Contacted on Monday evening. On Tuesday got response and guys was on it straight away. 7 days later I received everything I've been owned. Kept me informed and was quick to respond. Would definitely recommend.

Service:++

Outstanding service. £4800.00 collected within 7 days from a client who had been delaying for months

Service:++

Quick, easy and no fuss, ideal for a small business

Service:++

Advocate were very fast and professional. They recovered my debt in less than a week

Service:++

Our clinic used Advocate services twice and in the both cases we received our payments in full and quickly. Very easy to complete the form and attach invoices. We definitely will use their services again.

Service:++

they are very good and got my money paid in full in 11 day which I have bin trying for 6 months very good 10 out 10

Service:++

Very impressive service, very good website, information on the website is very informative and easy to understand, simple, slick and easy process.
All in all it took only 5 days for Wayne and Advocate to obtain full payment of £6.5k settling a dispute that had been going on for months!
Very professional service throughout.

Service:++

The process was easy and, in my case, immediately successful.

Service:++

efficient, resolved the issue within3 working days and recovered the full debt from the client. very happy and will use them again if needed!! well done Wayne.

Service:++

Super fast service. Would 100% use again in the need arose

Service:++

I found Advocate online and thought I'd try them on a recalcitrant client. Having been chasing this guy for months, I was paid within a week.

Service:++

An company that we contracted to had not paid on an invoice 120 days past its due date. Advocate got payment in just 3 days. Very happy with the service.

Service:++

Absolutely amazing! Fastest debt recovery I have ever seen! Our customer had become very elusive and would not respond to phone calls or letters - within 5 days of referral the debt was paid in full! Thank you!

Service:++

Very quick settlement of outstanding debt, once Advocate were instructed to act on my behalf.

Service:++

Following a frustrating eight months of no responses from our customer, we received full payment within 24 hours of contacting Advocate. We have already recommended them to other companies and we will certainly be using them again if the need arises.

Service:++

after trying unsuccessfully for over 3 months, to get my invoice paid. I requested the services from advocate.
the very same day the letter was sent my invoice was paid in full.
easy to use application, no fuss, no complications.
will definitely use again, should I ever find myself in that unfortunate situation again.

Service:++

Straightforward, no nonsense, professional and fast.

Service:++

Excellent painless stress free service! Didn't pay a penny from my invoice! I have already recommend Wayne to companies I know.. perfect!

Service:++

Good communication, they got the money we were chasing quickly, no fee to us so no downside!

Service:++

An extremely helpful company, with a professional persona. Could not recommend them enough.

Service:++

Sent off and received money is 7 days cracking service

Service:++

Resolved the bill we had been chasing for 6 months with 1 week. Would recommend to others.

Service:++

Excellent service. Contacted Advocate on Weds morning and the recovered debt was in my bank account on Fri afternoon - fantastic.
100% of debt recovered as well so no financial loss on my part at all.

Service:++

I would not hesitate to use Advocate again if necessary. My contact (Wayne) was extremely helpful. The information I was given was succinct and easy to understand. There was no excessive form filling and he kept in regular contact throughout the process. I got the resolution I was looking for in a prompt timeframe.

Service:++

The company was very efficient and quick. I highly recommend it.

Service:++

We used Advocate Commercial Debt Recovery to recover a debt of £1080. They were very prompt and efficient and recovered the funds owed to us extremely quickly. I have already recommended Advocate to someone else and we will definitely use them again should the need arise.

Service:++

Advocate gave us an excellent service by recovering a 10 month old account in less than 10 days without any cost to us. I would recommend Advocate for debt recovery as the service was efficient and great quality.

Service:++

Really fast response, and no trouble from our customer. Will definitely use again. Thanks

Service:++

Fast efficient service, debt was collected within the week.

Service:++

Efficient, thorough and courteous

Service:+

Very prompt reaction and perseverance prevailed, would recommend their services and use them again.

Service:++

The service was excellent. I was kept informed of the progress, and payment of the debt was made to me immediately on collection. I hope I will not require their services in future, but will not hesitate to use them again, or recommend the company to others

Service:++

got our money is 24 hours

Service:++

Advocate sorted two problematic accounts for us and we got the monies owed to us back in less than 2 weeks. Excellent service, highly recommended.

Service:++

Received confirmation of instruction & client paid debt within a few days!

Service:++

Very impressed,excellant service...Does what it says on the label

Service:++

Excellent service - payment received within 4 days, for a debt that was over 90 days old (on 14 day terms!). Would definitely recommend and use again.

Service:++

Advocate provided a fast, efficient, painless service. The debt was recovered within 7 days at no cost to my company.

Service:++

Our advisor, Wayne Graham was very professional. He kept in regular contact to let us know how our claim was progressing and was very understanding of our situation. With his help we managed to recover over £10k in just two weeks, where we'd been battling with our debtors for over six months.

I would recommend this company to anybody, I was thoroughly impressed with the service and we are so grateful for your help.

Service:++

The entire process was exceptionally smooth and without any fuss. My emails were responded to quickly and efficiently with the result I expected from a company such as Advocate.

Service:++

Quick and efficient service with an excellent web interface. Fast and professional response and immediate results.

Service:++

Very easy to use. Procedure was started within 24 hours and I received an e-mail detailing exactly what had been done and the next steps that would be taken on our behalf to recover monies owed. Very impressed.

Service:+

Would definitely use again and will recommend to others !

Service:++

Been chasing this customer for payment for over 4 months - no joy , I week later received payment after contacting advocate at no cost to me.

Service:++

After chasing my debtor for months, I decided to look for my option and found Debt Advocate online. I instructed them on one day, they contacted me straight away informing that they were on the case. On the next day, they contacted me again saying that the debt had cleared on their account and they had already deposited the money to me. I could not believe how easily and professionally they dealt with this matter. I would recommend it to anyone who is having a hard time with their debtors.

Service:++

very professional with great results at a a very high speed will use them again and refer to others

Service:++

Service was quick and efficient and will surely use again.

Service:++

No messing around, we just filled in a simple form and submitted it. My outstanding debt was settled in full within a short time.

Service:++

Excellent service, quick and easy to use.

Service:++

Very efficient with very positive results

Service:++

Excellent service, super professional and friendly from start to finish. The client didn't pay up straight away though, so we had to make a court claim in the end. Advocate issued the claim on our behalf, we only paid the court fee up front. The client paid up within the two weeks, the full debt was recovered including the court fee. Thank you so much Wayne!

Service:++

Excellent service. I received the total amount owed to me in full.

Service:++

Fantastic service all in all. I could not fault them at all. Very informative and very fast service. If we need this service in the future, we will definitely be using Advocate.

Service:++

Fast, courteous and efficient!

Service:++

Straight to the point, very quick outcome and a far superior service to others we have previously used

Service:++

The services of Advocate have been very supportive, efficient and would certainly recommend them to any small business or sole trader struggling with outstanding invoices. Though I was unable to recover the full amount it certainly helped in my situation and as all costs were put on to the debtor a no risk solution. Thank you to Wayne for his guidance and assistance in the matter.

Service:++

Always very helpful, informative and efficient.

Service:++

Wayne was very professional , in his work,and collected me a small amount of money in one week, I had been trying for seven month.
Would recommend this company.

Service:++

Very impressed with the service, my outstanding invoices were paid within days of instruction Advocate. Brilliant.

Service:++

Excellent service. Receive money in full within 3 days of my initial phone call. Can't fault the overall service. Would recommend highly.

Service:++

Very fast service, liased with me all through progress of the claim and was complete within 3 days.

Service:++

As a small business it's extra difficult to chase late payment of invoices, however the team at Advocate made the process easy.
The best thing was when Advocate swung in action the invoices were paid within a few days.
Well done for a fast efficient service

Service:++

Very efficient received my funds less than two after instruction.

Service:++

Advocate achieved for us in 1 week what we could not achieve in 9 months. Would not hesitate to use them again.

Service:++

I used Advocate to collect money that was outstandingfor few months and the service was great and prompt and money was collected without any trouble.

Service:++

We contacted Advocate regarding a debt which had been outstanding for nearly 4 months and we had been chasing for at least 2 months .
The response was very quick with instructions as to all the information required from us which we forwarded .
3 days later the account was paid , we are extremely impressed with the speed and quality of service received and will certainly use again and recommend to others

Service:++

Advocate provide a professional and speedy response, resulting in payment of an outstanding debt at no cost to us. Would highly recommend.

Service:++

A perfect and polite professional service

Service:++

I would like to express my sincere gratitude to the excellent professional work carried out by Advocate on recovering a debt owed to my company.
We were owed in excess of £18k and has been chasing this for well over a year. I had almost given up hope of obtaining this money an assumed that we would not be able to obtain this through any legal route as my company did not have the funds to pursue this through the courts. I discovered Advocate on line and completed the required forms. I was contacted by Wayne Graham who was excellent. he explained the process and within weeks the full amount owed was returned to me. I would thoroughly recommend Advocate to any companies that were in a similar situation to ours, where we have carried out all of the required works only be denied payment by a very unscrupulous company who seem to run their business by not paying their debts. So Thank you very much to Wayne Graham and Advocate for all that you did for us and in the professional manner that you conducted yourselves...

Service:++

A very efficient service. Recovered £14000 with the minimum of fuss.

Service:++

Fantastic service, very fast result, I will be using them for all of my debt collection in the future.

Service:++

Can you let us know who long after a debt has been if we can go after it. We have one from several years ago we never managed to reclaim. Regards Judith Stamford corn exchange


On 18-Mar-2016 the supplier responded:
We can pursue a debt up to six years old. However and as a general rule, the older the debt the more difficult it is to recover.

Service:++

They recovered my money within 5 days. You can't get better than that.

Service:++

A wonderfully easy process with good results, we received payments with a week.
I will be using again and will reccomend.

Service:++

Quick and efficient, performing as promised. Would definitely use the service again and recommend their service.

The matter once the instruction was given was dealt with immediately and communication through out was excellent.

Service:++

they were really friendly ,and wow do they get results .

Service:++

Excellent service and prompt results!

Service:++

The service I recieved from Advocate was exceptional . I would certainly recommend them to anyone ,very professional in the way that they acted on my behalf . With a speedy payment to the outstanding debt.

Service:++

We've never used this company before but will definitely use them again if the occasion arises.
No fuss service, very efficient with very quick results.
We were very pleased indeed.

Service:++

I waited over 7 months sending reminders to EUROPOLETHENE Ltd and still they would not pay there bill. I found ADVOCATE on line and they recovered the money that EUROPOLYTHENE owed me within 14 days. Fantastic, I would be very happy to recommend ADVOCATE to any company that was having DEPT RECOVERY. They were good and got the full amount at no cost to me. What a result well done ADVOCATE.

Service:++

Easy to deal with and very professional with our situation, will do business again.

Service:++

Brilliant service,I chased my customer nearly five months, you did it in a week!
Thank you

Service:++

Quick and easy to use, and very positive results, payment of a debt we had been trying to collect for several months without success, would recommend, and will use again where necessary

Service:++

First time in 20 years of being in business i have had the need that need was fulfilled very impressed with the service.

Regards

Gary Rhead.

Service:++

Great service, absolutely pain-free. Once Advocate received the copies of my overdue invoices they recovered the debt in few days. Highly recommended.

Service:++

They gently persuade people pay up which is exactly what is required

Service:++

The Debt Advocate provide an excellent professional service. On both occasions that we have used their service the outstanding invoices have been settled.

Service:++

I found Advocate to be extremely professional and efficient in dealing with what could have been a very awkward situation with a customer. I wouldn't hesitate in recommending them to other businesses who are struggling to get payment from customers.

Service:++

Good communications, their highly effective service made for a fast and successful debt recovery after protracted conversations with non-paying client were going nowhere!

Service:++

I would recommend this company to anyone struggling to recover debts

Service:++

After numerous attempts to retrieve a debt, I finally turned to a collecting agency.
I am very impressed with the service I received & also the full recovery of my debt.

Service:++

I emailed details of debt with copies of the invoices, within 48 hours all paid with only 1 exception, which was written off due to dispute. Fantastic service, cost free to us and with great results. I have and will continue to recommended this company to others. Seriously, what's not to like!

Service:++

Very prompt service , very easy to use and resulted in payment within the week. Can highly recommend and we will definitely use this service again .

Thanks

Service:++

Advocate were succesful in recovering a former director loan that had been converted to a creditor to the company and had remained outstanding for nearly 2 years. They were professional throughout and suceeded within only 2 weeks.

Service:++

Used Advocate recently for two invoices where customers were ignoring me, one was almost 12 months old the other over two years. They provided a superb service with regular updates and managed to collect outstanding monies with little fuss. Wouldn't hesitate to recommend them and will definitely use them again.

Service:++

Absolutely delighted!

Advocate were thoroughly professional and very efficient. They successfully recovered the full amount owed to us within a week - something we hadn't been able to achieve in three months!

For anyone uncertain about whether using a debt recovery service is a good idea I can only say - just phone these guys. It'll save you a whole lot of time and stress.

Thoroughly recommended and I will certainly use them again if the need arises.

Service:++

Spent months chasing a large retention payment to no avail contacted above company and it was resolved in a matter of. Weeks very curtious and professional excellent Company highly reccomend

Service:++

Excellent, professional and quick.

Service:++

Prompt, professional, service that is well executed.

Service:++

Brilliant service, filled form in and within a week my problem was solved Many Thanks
If you struggle with getting paid Advocate can sort it !!

Service:++

First class service - would recommend to anyone having difficulty getting paid for work done.

Service:++

Quick and easy process to use. Good communication. Very effective end result. Highly satisfied.

Service:++

Excellent service. Very prompt. Definitely recommend.

Service:+

Wayne was extremely informative throughout the whole process taking my many calls and answered all emails. I felt I had a better service and dedication than the cheap formatted letters that are out there.

Latest Recoveries

  • August 22, 2017

    7 month old debt of £5.9k collected and paid to a Bradford based Pallet Manufacturer 6 days after Advocate receive the instruction.

  • August 21, 2017

    £1,640 recovered and paid to a Manchester based Electrical Contractor following a successful cost free to the creditor debt collection in 3 days.

  • August 18, 2017

    Insolvency proceedings result in the successful debt collection of £18,550 for a Reading based Clothing Manufacturer the day before the Winding up Petition was due to be issued in Court.

  • August 18, 2017

    £10,880 and late payment charges of £521.22 recovered from a Borough of London Council following the late payment of care agency staff fees.

  • August 16, 2017

    £31,220 of overdue invoices collected and paid to a Bristol based Recruitment Agency in the last 5 weeks.

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