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Dispute Resolution

It’s a fact of business life that where goods and services are supplied, disputes will arise, and payment will be delayed. It could be something as simple as goods being delivered damaged by a third party and you may not even be aware that your customer has an issue and is withholding payment.

Resolving a dispute will sometimes be necessary to successfully recover a commercial debt. If a debtor raises a dispute they may have genuine grounds for complaint or they may be deliberately delaying payment or trying to avoid payment. It’s important that you quickly identify and deal with both genuine and spurious disputes.

Advocate’s dispute resolution service is integral to the debt recovery process we perform. Our team is disciplined and experienced in dispute resolution and will mediate on your behalf to satisfactory resolve a genuine dispute in your best interests. If a dispute is genuine and it is not dealt with it will no doubt be used as a defence should the debt recovery process progress to legal proceedings. Where a dispute is spurious we will request further information from both parties and work to disprove the claim and continue with the debt recovery process.

 

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Latest Recoveries

  • February 19, 2019

    £9,508 and late payment charges of £556.28 recovered from a Borough of London Council following the late payment of care agency staff fees.

  • February 18, 2019

    £24,664 of overdue invoices collected and paid to a Bristol based Plant Hire Company in the last 14 days.

  • February 15, 2019

    Insolvency proceedings lead to the successful debt collection of £28,560 for a Birmingham based Wine and Spirits Distributor the day before the Winding up Petition was due to be issued in Court.

  • February 14, 2019

    7 month old debt of 6.2k collected and paid to a Norwich based Security Company 6 days after Advocate receive the instruction.

  • February 13, 2019

    £1,920 recovered and paid to a Nottingham based IT Contractor following a successful cost free to the creditor debt collection in just 3 days.

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